Return/Refund Policy

  1. If you change your mind after placing an order, you’ll be able to cancel it at any time before dispatch.
  2. Once an order is generated, you can’t amend/change your address information so before confirming the order kindly verify your shipping and billing information.
  3. Each product sold through EMAYES is quality guaranteed. If you’re not satisfied with the product after receiving it, contact us for return/replacement as indicated within the guarantee. we’ll review the case and assist you with the simplest resolution.
  4. Claims of ‘Buyer remorse’ (i.e. instances where products are bought by the customer by mistake or where the customer chooses to vary his/her mind with reference to the product purchased by him/her) won’t be entertained through this policy.
  5. If EMAYES has suspicion or knowledge that any of its Buyer is involved in any activity that’s intended to supply claims or information that’s false, misleading or not genuine, then EMAYES may reserving its rights to initiate civil and/or criminal proceedings against such Buyer and should also at its sole discretion suspend, block, restrict, cancel the user id of such Buyer that disqualify him/her from availing protection through this policy.